Job Summary
A company is looking for an Account Manager to support and enhance customer relationships.
Key Responsibilities
- Develop strong relationships with customers to ensure their success
- Perform customer training and onboarding, including walkthroughs and Q&A sessions
- Identify opportunities for account performance improvement and guide customers through expansion and renewal processes
Required Qualifications
- 2+ years of experience in account management for a B2B SaaS company
- Experience working with retail businesses is a plus
- Comfortable working in a fully remote environment
- Ability to thrive in a fast-paced, start-up culture
- Eager to learn and grow with a proactive attitude
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