Bilingual French Roadside Agent

Job Summary

A company is looking for a Bilingual French - Roadside Assistance Agent, part-time, to work from home.

Key Responsibilities

• Assist customers by handling incoming and initiating outbound calls for roadside assistance
• Ensure customer safety and satisfaction by following established methods and procedures
• Meet quality-related metrics and goals while providing empathetic support to customers

Required Qualifications, Training, and Education

• Fluency in both English and French
• Intermediate keyboarding and computer skills
• Ability to navigate and use multiple computer programs simultaneously
• General knowledge of U.S. and Canada geography
• Willingness to incorporate feedback for continuous improvement