Bilingual Technical Support Representative

Job Summary

A company is looking for a Technical Support Representative - Remote (Bilingual: Spanish/English).

Key Responsibilities

• Provide customer service support and resolve routine problems regarding products and services
• Answer inquiries and provide technical support in both Spanish and English
• Document and track information in databases while maintaining knowledge of client products

Required Qualifications

• Fluency in both Spanish and English
• At least 1 year of customer service experience
• A high school diploma or GED
• Ability to work in a quiet, distraction-free environment
• Proficiency in using technology and a desktop or laptop for work