Call Center Supervisor

Job Summary

A company is looking for a Supervisor - Call Center (Temporary, Remote Miami, FL).

Key Responsibilities

• Supervise call center staff to ensure quality standards and adherence to procedures
• Interview and recommend hiring and promotions for contact center staff
• Evaluate employee performance and recommend personnel actions in collaboration with Human Resources

Required Qualifications

• Bachelor's degree in a related field
• 3-5 years of relevant professional experience required
• Equivalent combination of education and experience considered in lieu of degree
• Must be a U.S. Citizen