Clinical Operations Specialist

Job Summary

A company is looking for a Clinical Operations Specialist to join their clinical operations team.

Key Responsibilities

• Provide empathetic customer service and support to patients/clients
• Identify and address patient/client needs to enhance satisfaction
• Build brand advocacy through positive interactions and professional behavior

Required Qualifications

• 3+ years of experience as a contact center representative
• Must have a patient-centric attitude and professional demeanor
• Exceptional organizational skills
• Computer literate with the ability to navigate various platforms
• Team player with a commitment to brand advocacy