Job Summary
A company is looking for a Customer Service Representative to provide support to product users remotely.
Key Responsibilities
- Communicate with customers through phone, email, chat, and social media
- Respond promptly to customer inquiries regarding billing, technical support, and product-related questions
- Maintain records of customer interactions and ensure customer satisfaction through appropriate solutions
Required Qualifications
- Minimum of 2 years of customer service and retention experience
- Proficient knowledge of Microsoft Office, Google Drive, and internet applications
- Minimum of 1 year of homeschooling experience is a plus
- Required internet speed of at least 7 Mbps
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