Let’s get started
Company Logo

Remote Jobs

Customer Service Representative II

6/25/2025

Remote

Job Summary

A company is looking for a Customer Service Rep II.

Key Responsibilities
  • Manage inbound calls from consumers and assist clients with login/password issues
  • Document, track, and monitor problems using SalesForce to ensure timely resolution
  • Conduct training sessions for clients and troubleshoot payment-related issues
Required Qualifications
  • Minimum one year of customer service experience
  • High school diploma or equivalent
  • Ability to manage complex client and customer issues
  • Experience with documentation and process improvement
  • Ability to multitask and manage advanced case loads

Comments

No comments yet. Be the first to comment!