Customer Support Specialist

Job Summary

A company is looking for a Customer & Technical Support Specialist.

Key Responsibilities

• Manage daily business activities as the Client Service Coordinator, ensuring comprehensive responses to client requests
• Prepare and manage customer quotes and create orders through SAP and internal systems
• Coordinate the sales process using Sales Force Service Cloud while liaising between Sales and Operations teams for order fulfillment

Required Qualifications

• High school diploma or equivalent; Bachelor's degree in Biological Sciences preferred
• Minimum of 2 years' experience supporting Sales team activities
• Experience utilizing Salesforce or other CRM products
• Ability to thrive in a fast-paced environment
• Strong organizational and time management abilities