Job Summary
A company is looking for a Digital Patient Communications Coordinator.
Key Responsibilities
- Develop, schedule, and launch digital patient engagement campaigns via email, SMS, and ringless voicemail
- Pull, clean, and filter patient data to create targeted campaign lists while ensuring HIPAA compliance
- Monitor and respond to incoming patient messages, escalating clinical concerns as necessary
Qualifications
- Proficiency in digital communication and outreach platforms
- Advanced knowledge of Excel and Google Sheets for data management
- Experience in a fast-paced, multitasking environment
- Understanding of HIPAA compliance and healthcare communication standards
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