Healthcare Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to work remotely in a healthcare inbound call center environment.

Key Responsibilities:

• Handle a high volume of inbound calls for Healthcare Member and Provider inquiries
• Maintain awareness of performance and actions affecting members
• Ensure web camera visibility and flexibility in scheduling

Required Qualifications:

• Call center experience is required
• Health insurance experience is preferred
• High School diploma or equivalent is required
• Must have a private workstation and reliable internet connection
• Ability to navigate multiple computer screens while handling inquiries