Intake Specialist

Job Summary

A company is looking for an Intake Specialist.

Key Responsibilities

• Completes the intake process of complaints through various communication channels
• Conducts initial assessments for missing information and performs outreach to obtain required data
• Coordinates logistics for complaint samples and processes claims as necessary

Required Qualifications

• High school diploma or equivalent required; a college or 2-year Associate Degree is preferred
• 1-2 years of experience in a call center, preferably in a healthcare setting
• Knowledge of pharmaceutical, biological, or device-related products
• Computer skills with the ability to navigate software systems
• Strong prioritization and time management skills