Membership Activation Specialist

Job Summary

A company is looking for a Membership Activation Specialist (Remote).

Key Responsibilities

• Manage a high volume of inbound and outbound calls, emails, SMS, and online chat inquiries
• Follow communication scripts while adapting to customer needs and providing solutions
• Maintain ownership of customer interactions and recommend process improvements

Required Qualifications

• High school degree or equivalent
• 2 years of experience in a call center or customer-support role
• Experience in customer sales
• Culture fit: empathetic, mission-driven, collaborative, precise, transparent, compassionate, results-oriented