Payment Specialist

Job Summary

A company is looking for a Payment Specialist to manage payment systems and resolve complex payment issues.

Key Responsibilities

• Guide internal teams and customers through payment systems and merchant account setups
• Research and resolve complex payment issues while maintaining professionalism
• Lead training sessions to enhance understanding of payment systems and best practices

Required Qualifications

• Bachelor's degree or equivalent work experience
• 2+ years in a customer-facing support role
• 1+ year of experience working on a payments team
• Comfort managing complex financial projects and customer escalations
• Proficiency in general PC tools and systems