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Remote Client Service Representative

7/11/2025

Remote

Job Summary

A company is looking for a Virtual Care Client Service Representative who will provide client support through chat.

Key Responsibilities
  • Provide a high-quality client experience over text (chat)
  • Assist with online appointment scheduling and respond to administrative queries
  • Detail CareClub plans to non-members and manage multiple chats simultaneously
Required Qualifications and Education
  • High School Diploma or equivalent; Associate's degree preferred
  • 3+ years of veterinary experience, including experience as a veterinary assistant
  • Highly proficient in using technology such as Microsoft Office and Google Chrome
  • Ability to read, write, and speak English; multilingual (Spanish) is a plus
  • Availability to work 30-40 hours/week from home, including weekends and holidays

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