Renewals Manager

Job Summary

A company is looking for a Renewals Manager to oversee customer contract renewals and enhance client engagement.

Key Responsibilities

• Manage and optimize the renewal book for maximum retention and growth
• Engage with decision-makers to negotiate and successfully close renewals
• Collaborate cross-functionally with teams to identify upsell and cross-sell opportunities

Required Qualifications

• 2-3 years of experience in SaaS renewals or sales
• Familiarity with SaaS renewal processes and a proven track record of customer retention
• Operational focus with the ability to create efficient processes and systems
• Proficiency in Salesforce; familiarity with Outreach is a plus
• Strong analytical skills and experience managing a high-volume account portfolio