Retention Sales Representative

Job Summary

A company is looking for a Virtual Retention Sales representative.

Key Responsibilities

• Support customer retention efforts by addressing disconnect requests and resolving outstanding issues
• Minimize churn by strategically offering product bundles and maintaining customer relationships
• Meet or exceed budgeted retention goals and proactively engage clients at high churn points

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant work experience
• Wireless experience is strongly preferred
• Ability to work a variable schedule, including nights and weekends
• Experience in managing a sales funnel from lead generation to closing