Senior Patient Account Representative

Job Summary

A company is looking for a Patient Account Senior Representative.

Key Responsibilities

• Conduct follow-up activities on accounts to resolve outstanding balances
• Assist in training new or existing staff and support team members with backlogged accounts
• Participate in special projects and maintain productivity and quality standards

Required Qualifications

• High school diploma or equivalent education
• 2-5 years of experience in medical or hospital insurance-related collections
• Basic computer skills and ability to navigate multiple systems
• Understanding of the revenue cycle process and insurance billing terminology
• Minimum typing requirement of 45 words per minute