Job Summary
A company is looking for a Central Sales Agent to join their remote team.
Key Responsibilities
- Provide informed and accurate responses to customers about products and services via phone, email, and chat
- Deliver positive guest interactions and maintain quality performance on incoming calls and emails
- Collaborate with managers to achieve departmental goals and contribute to team meetings
Required Qualifications
- High School diploma or GED equivalent; college preferred
- 1+ year experience in a customer service role, preferably in a call center environment
- Knowledge of and ability to use a PC and Microsoft Office Suite
- Ability to maintain a distraction-free work environment with high-speed internet
- Bilingual skills are desired
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