Remote Scheduler

Job Summary

A company is looking for a Virtual Care Remote Scheduler.

Key Responsibilities

• Answers incoming calls, assesses needs, and directs callers to appropriate personnel
• Schedules new and returning patients, manages appointment changes, and processes insurance authorizations
• Maintains scheduling templates and prepares necessary correspondence as requested

Required Qualifications, Training, and Education

• High school diploma or equivalent required
• 0-3 years of experience in a medical office setting preferred
• Knowledge of medical terminology and coding is a plus
• Proficiency in Microsoft Office (Outlook, Word, Excel) required
• Experience requirements increase with level (3 years for Level 2, 5 years for Level Sr)