Renewal Manager

Job Summary

A company is looking for a Renewal Manager to manage the end-to-end renewal process for their customers.

Key Responsibilities:

• Manage the renewal lifecycle for customer contracts, ensuring timely and accurate completion
• Act as the primary point of contact for customers during the renewal process, providing clear communication
• Generate and deliver renewal quotes and order forms accurately and in a timely manner

Required Experience & Qualifications:

• 3+ years of experience in contract management, renewals, or customer-facing roles within a B2B SaaS organization
• Proficiency in Salesforce or similar CRM systems
• Strong organizational skills with the ability to manage multiple renewals simultaneously
• Detail-oriented mindset with a commitment to accuracy in documentation
• Bachelor's degree in business, finance, or a related field preferred but not required