Sales Architect - Contact Center Solutions

Job Summary

A company is looking for a Sales Architect - Contact Center Solutions.

Key Responsibilities

• Design solutions that integrate UiPath with various contact center technologies
• Lead the design and implementation of scalable automation for contact centers
• Partner with sales teams to deliver demos, proofs-of-concept, and value-based proposals

Required Qualifications

• Expertise with Contact Center Solutions or competitor solutions
• Knowledge of CRM platforms, IVR/CTI, and customer engagement tools
• Experience in pre-sales, sales engineering, or solution consulting roles
• Proven track record of delivering product demos and technical workshops
• Strong business acumen with the ability to articulate ROI and automation value