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Seasonal Customer Care Associate

8/7/2025

No location specified

Job Summary

A company is looking for a Seasonal Customer Care Associate for the period of September through December 2025.

Key Responsibilities
  • Provide direct support by handling incoming calls and explaining healthcare benefits and options
  • Resolve member issues by identifying needs and determining appropriate next steps
  • Coordinate follow-up by making outbound calls to complete research or deliver updates
Required Qualifications
  • At least one year of customer service experience, preferably in a healthcare setting
  • Proficiency in Microsoft Word, Excel, and call documentation tools
  • Ability to manage multiple member requests efficiently
  • Willingness to learn about healthcare plans, systems, and regulations
  • Comfortable working in a remote environment

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