Job Summary
A company is looking for a Customer Service Representative - Full Time Seasonal.
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone and provide empathetic resolutions
- Apply critical thinking to troubleshoot issues, approve adjustments, and follow up for customer satisfaction
- Uphold company values by providing transparent support and maintaining confidentiality of customer data
Required Qualifications
- 1+ years of customer service experience (retail, call center, or hospitality preferred)
- Integrity and reliability in handling customer interactions
- Ability to work in a fast-paced environment with performance goals
- Tech-savvy with the ability to navigate multiple systems efficiently
- A quiet home workspace with reliable high-speed internet is required
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