Senior Clinical Coordinator

Job Summary

A company is looking for a Senior Clinical Administrative Coordinator.

Key Responsibilities

• Coordinate and manage activities related to health plan programs and customer service
• Engage with members to identify their health and wellness needs and provide appropriate information
• Document consumer interactions accurately and ensure adherence to established processes and quality standards

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 6+ months of experience in an office setting or administrative role
• 2+ years of experience in a high-volume call center
• Proficient in Microsoft Word, Excel, and Outlook