Senior Customer Success Manager

Job Summary

A company is looking for a Senior Customer Success Manager.

Key Responsibilities

• Develop and manage value delivery plans to ensure customer objectives are met
• Act as the primary contact for clients, fostering strong relationships and tailoring success strategies
• Lead cross-functional teams for the successful implementation of automation solutions

Required Qualifications

• 5+ years of experience in customer success or consulting roles
• Experience with professional services and support/services attach motions
• Strong background in a high-growth technology company, preferably in the SaaS or RPA space
• Data-driven mindset for informed decision-making
• Bachelor's degree in business, technology, or a related field (MBA preferred)