Client Onboarding Specialist

Job Summary

A company is looking for a Client Onboarding Specialist to manage website-building projects for small business clients.

Key Responsibilities

• Coordinate multiple website-building projects for clients
• Conduct intake calls to understand branding and marketing goals
• Maintain project documentation and ensure smooth client transitions

Required Qualifications

• 3+ years in a customer success or similar role
• Familiarity with digital marketing products and services
• Prior CRM experience, preferably with HubSpot
• Strong organizational skills to manage competing priorities
• Near-native English proficiency for client communication