Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices
• Schedule and reschedule patient appointments using a computerized system
• Document patient information and resolve inquiries in a professional manner

Required Qualifications

• Minimum of a High School diploma/GED
• Ability to explain healthcare issues with empathy
• Strong computer skills, including knowledge of Microsoft Office applications
• Comfortable using various communication tools such as phone, email, and online chats
• Effective interpersonal skills for working in a team environment