Senior Support Associate

Job Summary

A company is looking for a Sr. Support Associate to provide analytical and systematic support in the healthcare sector.

Key Responsibilities

• Obtain supporting data from clients or systems to complete claim processes
• Analyze and administer the closure process on select claims and manage escalated client communications
• Ensure compliance with HIPAA regulations and maintain documentation for claims in applicable systems

Required Qualifications

• Minimum High School Diploma or equivalent (i.e., GED)
• At least 1 year of general office experience
• Knowledge and understanding of healthcare and relevant claim forms
• Ability to interpret contract/agreement terms and follow written instructions
• Proficiency in using MS Office Suite and standard office equipment