Senior Support Engineer

Job Summary

A company is looking for a Senior Support Engineer responsible for supporting and enhancing software applications.

Key Responsibilities

• Analyze and resolve software and process-related issues for internal and external customers
• Document specifications, design, features, and operations of applications prior to production rollout
• Collaborate with business partners to define and ensure the completeness and accuracy of system requirements

Required Qualifications

• BS degree in a STEM-related field such as Computer Science or Information Technology
• 4-5 years of relevant industry experience, particularly in Linux environments and Java frameworks
• Experience with automation tools (Jenkins, Octopus) and IT automation tools (Ansible)
• Proficient in databases and data processing pipelines
• Skilled in Agile and SCRUM development methodologies