Senior Trade Support Analyst

Job Summary

A company is looking for a Sr. Trade Support Analyst.

Key Responsibilities

• Provide first line of response to customer trading and system functionality inquiries
• Write detailed user stories for production support items and manage client contacts through problem ownership
• Test new software releases, monitor system uptime, and assist proprietary traders with technical issues

Required Qualifications

• Bachelor's degree in computer science, finance, or related fields
• 5+ years of experience in Microsoft Technologies
• 3+ years of experience with Microsoft SQL Server, AWS, C++, C#, or .NET
• Experience in the financial and trading industry
• Strong analytical skills and target-driven mindset