Support Engineer

Job Summary

A company is looking for a Support Engineer, Product Analyst.

Key Responsibilities:

• Analyze and resolve technical issues on the network and partner eCommerce platforms
• Reproduce issues through coding, identify source code problems, and provide feedback to engineering teams
• Create Knowledge Articles for L1/L2 teams and advocate for customer interests within the organization

Requirements:

• At least 2 years of programming experience, preferably in JavaScript or Python
• Expertise in HTML, JavaScript, CSS, SQL, and PHP
• Experience with shell commands
• Undergraduate degree in Computer Science or equivalent technical experience
• Experience using or building APIs and integrating software solutions