Support Operations Manager

Job Summary

A company is looking for a Support Operations Manager - AI Self-Service.

Key Responsibilities

• Manage business processes and technology for the AI self-service ecosystem
• Drive collaboration across cross-functional teams to solve complex operational problems
• Monitor and analyze business metrics related to self-service to generate insights and recommend actions

Required Qualifications

• Bachelor's degree from a 4-year accredited university
• 8+ years of experience in business operations or program management
• Experience in root cause analysis and driving cross-functional teams
• Flexibility to adapt to changing priorities in a fast-paced environment
• Previous experience leading high-performing, technologically savvy teams