Senior Technical Account Manager

Job Summary

A company is looking for a Senior Technical Account Manager - East.

Key Responsibilities

• Manage customer accounts and serve as the primary point of contact for technical inquiries and issue resolution
• Act as a technical advisor, guiding customers through software implementation and driving product adoption
• Analyze customer data to identify trends and present insights during Executive Business Reviews

Required Qualifications

• Minimum of 6 to 8 years of experience in pre/post-sales account management, consulting, or professional services
• Hands-on experience with VDI environments, preferably Azure Virtual Desktop
• Strong technical background in cloud computing or related fields
• Proven ability to manage customer relationships and provide technical guidance
• Experience managing complex technical projects and delivering successful outcomes