Senior Trade Support Analyst

Job Summary

A company is looking for a Sr. Trade Support Analyst.

Key Responsibilities

• Provide first line response to customer trading and system functionality inquiries
• Write detailed user stories for production support items and manage client contacts
• Monitor system performance, test new software releases, and document system processes

Required Qualifications

• Bachelor's degree in computer science or related fields
• 5+ years of experience in Microsoft Technologies
• 3+ years of experience with AWS, Microsoft SQL Server, C++, C#, or .NET
• Experience in client/server/SQL based systems
• Knowledge of TCP/IP, UDP, and network connectivity protocols