Job Summary
A company is looking for a Team Leader I, Low Balance.
Key Responsibilities
- Manage reduced account inventory of clients and monitor compliance with client protocols
- Provide leadership coverage in the absence of Team Leader II and assist in training team members
- Retrieve and analyze reports related to account workflow and assist management with inventory initiatives
Required Qualifications
- Minimum of 1 year experience in a relevant role, such as in a hospital, physician practice, or customer service
- High School Diploma or GED required; an associate's degree or equivalent work experience preferred
- Adherence to debt collection rules and HIPAA requirements
- Advanced computer proficiency, including knowledge of MS Excel, Word, and Outlook
- Ability to read and interpret various documents, including contracts and patient medical records
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