Temporary Customer Care Advocate

Job Summary

A company is looking for a Customer Care Advocate (Temporary) to join their Customer Care team.

Key Responsibilities

• Provide responsive, accurate, and compassionate service to customers and producers
• Resolve inquiries across all communication channels with professionalism and diplomacy
• Maintain up-to-date knowledge of state statutes and regulatory requirements for policy administration tasks

Required Qualifications

• Bachelor's degree preferred; a combination of education and professional experience will be considered
• 1-3 years of experience in a customer service role; insurance industry experience is a plus
• Valid driver's license required
• Must obtain the Registered Workers Compensation Specialist (RWCS) designation within the first 12 months of hire