Texas Licensed Medical Assistant

Job Summary

A company is looking for a Member Experience Representative in Health Plan Operations.

Key Responsibilities:

• Perform welcome, disenrollment, member check-in, and health screening reminder calls to health plan members
• Maintain documentation in SharePoint and other systems to accurately capture call outcomes
• Coordinate with other departments and teams to support a positive member experience

Required Qualifications:

• High School Diploma or GED from an accredited program
• Certified or Registered Medical Assistant
• 1+ years of customer service experience in a contact center environment