Travel Operations Support Specialist

Job Summary

A company is looking for an OPS Support Specialist to provide travel services for business travelers.

Key Responsibilities

• Arrange and manage all travel-related services, including bookings for air, rail, car, and hotel accommodations
• Communicate with customers to determine travel needs and provide consultative support while adhering to travel policies
• Maintain accurate reservations, monitor tasks, and ensure high levels of customer service and satisfaction

Required Qualifications, Training, and Education

• High School Diploma or equivalent is required
• Minimum of 2 years of experience as a travel counselor booking corporate/business travel
• Proficiency in Global Distribution Systems (GDS) and Microsoft Office Suite
• Ability to perform basic math calculations
• Strong interpersonal skills and ability to work effectively with various stakeholders