VIP Account Manager

Job Summary

A company is looking for a VIP Account Manager to provide exceptional support to VIP players and enhance their overall experience.

Key Responsibilities:

• Manage a dedicated portfolio of VIP players, building strong relationships
• Provide support via phone, email, and text, resolving any player concerns
• Support and drive ongoing promotions and initiatives to enhance player experience and improve retention

Required Qualifications:

• Bachelor's Degree in a relevant field
• Experience in the online Social Casino or iGaming industry is highly preferred
• Minimum of 2 years in VIP Account Management, Business Development, or a similar role
• Proven ability to conduct outreach campaigns that drive engagement and growth
• Strong knowledge of social casino trends and player behavior