Yardi Support Analyst

Job Summary

A company is looking for a Yardi Support Analyst (Remote).

Key Responsibilities

• Field client requests via ticketing system, email, and phone
• Monitor and prioritize Level 2 and Level 3 tickets to ensure timely resolution
• Provide remote training and installation services for clients

Required Qualifications

• Bachelor's degree in finance, computer science, or equivalent relevant experience
• Yardi experience is required
• Experience assisting clients with business processes such as reconciling receivables
• Experience supporting desktop and enterprise applications in a corporate or client service environment
• Experience with MS SQL queries and relational databases is preferred