Account Management Associate

Job Summary

A company is looking for an Associate, Account Management.

Key Responsibilities

• Establish and nurture relationships with Pros to enhance engagement and satisfaction
• Serve as the primary contact for Pros, ensuring alignment on goals and addressing concerns
• Identify opportunities for account growth through upselling and cross-selling add-on products

Required Qualifications

• 2+ years of experience in account management, sales, or customer success
• Proficiency in CRM tools and data analysis for tracking account performance
• Experience managing mid-market accounts with a focus on retention and expansion
• Strong consultative sales and negotiation skills
• Ability to thrive in an early-stage role and provide feedback on processes