Account Manager

Job Summary

A company is looking for an Account Manager/Sales Specialist.

Key Responsibilities:

• Manage a portfolio of 80-100 educational institution accounts as the primary point of contact
• Ensure effective account activation, onboarding, and renewal processes for customers
• Analyze account health and collaborate with internal teams to drive product adoption and growth

Required Qualifications:

• 5+ years of software/technology account management or sales experience
• Proven record of revenue growth and client retention success
• Strong business acumen with a data-informed approach to client health
• Experience with CRM systems, preferably HubSpot
• Familiarity with academic institutions or health professions education is a plus