Account Manager

Job Summary

A company is looking for an Account Manager to help retain and grow its customer base.

Key Responsibilities

• Proactively drive customer retention by understanding their evolving business needs and addressing challenges
• Own the renewals process, including negotiations and contracting, to extend customer commitments
• Identify and pursue expansion opportunities within the customer portfolio to enhance value and ROI

Required Qualifications

• Bachelor's degree or equivalent
• Minimum of 3+ years of experience in sales or account management within a SaaS environment
• Proven success in managing and growing revenue with customers
• Strong negotiation skills and ability to build business cases
• Experience using Salesforce.com and related sales tools