Account Manager

Job Summary

A company is looking for an Account Manager to support client success and drive renewals and upsells.

Key Responsibilities

• Build and maintain strong, trusted relationships with clients, serving as a strategic advisor
• Own the renewal process and identify upsell and cross-sell opportunities
• Track client engagement and satisfaction metrics to ensure high retention

Required Qualifications

• 3+ years of experience in account management or customer success in SaaS or technology environments
• Proven track record of managing renewals and driving upsell/cross-sell outcomes
• Strong organizational and project management abilities
• Experience working cross-functionally in a fast-paced, client-centric environment
• Familiarity with CRM tools and customer success platforms