Account Manager (SaaS)

Job Summary

A company is looking for an Account Manager (SaaS, AMER).

Key Responsibilities

• Manage a portfolio of mid-market or enterprise customer accounts to grow revenue and product adoption
• Collaborate with Customer Success Managers and Sales Engineers to ensure product adoption and support technical needs
• Maintain accurate pipeline data and provide reliable forecasts using CRM tools

Required Qualifications

• 3-6 years of experience in a customer-facing role in a SaaS high-growth environment
• Willingness to work during US business hours
• Experience in onboarding and maintaining customer relationships throughout the lifecycle
• Proficiency in managing renewal conversations and growing accounts
• Experience with CRM documentation and opportunity status updates