Alabama Licensed Scheduling Assistant

Job Summary

A company is looking for a Scheduling Assistant to provide administrative and patient support services in a remote environment.

Key Responsibilities

• Assist with scheduling and contact center activities, answering inbound calls to schedule appointments
• Maintain a high answer rate while handling an average of 75-100 calls per shift
• Collect and document patient medical history into the electronic medical record (EMR)

Required Qualifications and Education

• High school diploma or equivalent; healthcare-specific training preferred but not required
• Ability to maintain strict patient confidentiality and adhere to HIPAA laws
• Self-motivated and detail-oriented with the ability to work independently
• Reliable high-speed internet connection and a quiet, private workspace
• Friendly, polite, and professional demeanor