Auto Finance Customer Service Coordinator

Job Summary

A company is looking for an Auto Finance Customer Service Coordinator (Work from Home).

Key Responsibilities

• Place outbound calls to potential customers and educate them about products and services
• Answer inbound calls, assist customers with account questions, and guide them through the online enrollment process
• Build trust with customers, strive for first call resolution, and manage multiple tasks and systems simultaneously

Required Qualifications

• High School Diploma, GED, or equivalent certification
• At least 2 years of Customer Service or Call Center Experience
• At least 1 year of experience using Google Suite or Microsoft Office
• Preferred: At least 1 year of auto finance experience
• Preferred: At least 3 years of Customer Service or Call Center experience