Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual Customer Service Representative.

Key Responsibilities

• Manage inbound and outbound customer interactions via phone and email
• Assist business owners, agents, and bookkeepers with insurance audit inquiries
• Collaborate with internal departments to resolve complex customer issues

Required Qualifications

• 1-2+ years of customer service experience
• Bilingual in Spanish and English (required)
• Able to work Monday through Friday, between 8AM and 6PM MST
• Proficiency in computer systems and databases
• A confident, professional, and self-motivated demeanor