Call Center Representative

Job Summary

A company is looking for a Call Center Representative for a 12-month remote contract opportunity.

Key Responsibilities

• Professionally answer calls and address caller inquiries, routing calls as needed
• Perform research using available resources to provide required information to callers
• Complete necessary administrative work and call logs accurately, escalating complex issues as needed

Required Qualifications and Education

• Ability to work effectively in a high-volume and sometimes stressful environment
• Dependable and able to adhere to schedule
• Ability to read, write, and speak English
• Experience in customer service orientation
• Ability to sit at a workstation for long periods of time