Care Access Representative

Job Summary

A company is looking for a Care Access Representative who serves as the first point of contact for patients, staff, and physicians.

Key Responsibilities

• Provides excellent customer service in a high call volume environment while meeting call quality standards
• Verifies and updates key patient information to ensure accuracy for safety and billing processes
• Schedules new and follow-up patient appointments and participates in departmental quality assurance efforts

Required Qualifications

• High School Diploma or GED
• One (1) year of customer service and/or clerical experience